Claudia Rafello

Senior Vice President, People & Culture

Claudia is responsible for our global People & Culture operations at Jivox. She takes pride in building a culture of engagement, attracting and developing the best talent and sustaining innovation. Since inception, Claudia has brought expertise in global diversity, talent acquisition, benefit administration, L&D and various human resource generalist functions. She is responsible for growing the People & Culture organization, leading recruitment, retention and expanding its corporate culture across 5 offices globally.

Previously at Jivox, she was Vice President of Global HR & Operations, where she managed and built the overall business within Human Resources and Finance from the ground up. Prior to Jivox, Claudia worked for Celequest from the very beginning where she was part of Jivox founder and CEO Diaz Nesamoney’s team. She led and developed the growth of the company, culture and the empowerment of people leading to its acquisition by Cognos and subsequently IBM. Claudia serves on the Advisory Board for the Admin Awards, a program which publicly recognizes the invaluable contributions of administrative professionals to ensure no deserving administrative professional goes unrecognized for their efforts.