Access or Change your Information. Upon request, Jivox will allow users to update or correct personal information previously submitted, but only to the extent such activities will not compromise privacy or security interests. Additionally, upon request, Jivox will delete personal information from the database where such information is stored; however, it may be impossible to entirely delete a User’s entry without some residual information being retained due to the manner in which data backups are maintained. Requests to delete personal information must be submitted to [email protected].

Opt-Out. Jivox allows users to opt out of having personalized advertisements served to them. Please note that opting out does not block ads, rather it implies that Jivox will not use your data to personalize the ad viewing experience.

Email Communications. We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the e-mail. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you e-mails about your Account or any Jivox Services requested or received from us.

You are opted-in to Jivox Personalization.

Please click here to change your opt-out preferences.

When you opt out, we record the opt-out on our servers and in browser environments we will attempt to place an HTTP opt-out cookie onto your browser or device. When you opt out, Jivox will collect and store information from your browser or device only as needed to honor your opt-out and for limited research and development purposes to improve our browser- and device-recognition technology, which also helps to improve our ability to honor your opt-out. When you opt out, Jivox also stops targeting interest-based advertising to that browser. Please note that if you clear your cookies, or if you use a different browser or device, you will need to renew your opt-out choice.