Drive Revenue.
Commerce Marketing Cloud Delivers Personalization At Scale.

Recommend relevant products personalized to individual consumers in real-time. Designed for retail, fintech, CPG, automobile, travel, hospitality and other brands selling directly to consumers.

Learn about commerce media, commerce marketing, and how Jivox enables personalized commerce marketing to drive revenue in less than 3 minutes.

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Increased Sales
Engage audiences and accelerate sales with personalized Jivox Dynamic Product Ads using data and AI-powered recommendations.

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1-Click Commerce
Shoppable ads enabled by headless commerce bring you custom landing pages that capture sales in real time.

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Decisions In Real-Time
Leverage campaign data and automated rule-updates in real-time to make the most optimal decisions around your personalized commerce campaign.

Leading Brands Excel In Personalized Commerce
Marketing At Scale With Jivox

Explore Key Capabilities

Branded Dynamic Product Ads With No Creative Restriction

Effortlessly set up Dynamic Product Ads (including multi-frame carousel ads) without having to adhere to rigid templates or perform manual coding.

Save Time And Money With Automation

Reduce production cost and time to launch campaigns by automating generation of carousel ad variations.

Personalize Across Channels

Leverage Jivox IQ’s omnichannel capabilities to personalize messages across advertising, email, and website.

Product Feeds

Support product feeds of any size and scale.

Customize Landing Page

Create landing pages customized for your brand’s products and enable selling via different retailers.

Seamless Check-out For Customers

Reduce purchase friction for customers by keeping the clicks between the ads and check out page to the minimum.

Capture Attribution In Real-Time

Capture customers’ purchase history in real-time to enable true attribution for your campaigns.

Bestseller Recommendations

Increases relevance by automatically recommending the most popular products via Jivox IQ’s Bestseller Recommendation.

Creative Optimization

Optimize ads based on multiple metrics to serve the best-performing creative in real-time.

Purchase Prediction

Pair the most relevant product with the right customer at the right moment with our purchase prediction engine.

Harness the Power of Data

Analyze vast amounts of product and purchase data using our AI-based algorithms.

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Feed-based Decisioning

Make Changes On-the-Go

Plug in data from product and offers feeds and quickly update campaign strategies, data triggers, rules and segments by making simple adjustments to the feed content.

Implement Campaigns With Sophisticated Logic

Implement sophisticated decisioning logic by combining and filtering feed content with no custom coding.

Simplify Campaign Workflows

Reduce the time to modify campaigns with quicker and more accessible workflows.

Update Always-on Campaigns Without Interruption

Automatically update always-on campaigns with offers and changes only by making changes to a feed without the need to edit the campaign.

Real-time Insights

Our analytics solution enables the granular reporting levels you need for eCommerce campaigns at scale and in real-time.

Share Data Securely

Incorporate data from multiple sources in a secure and safe environment using Data Clean Rooms.

Connect The Dots

Access all your campaign data from across channels in a single place for holistic attribution.

Use Your Preferred BI Tool

Import your campaign data into the preferred BI tool of your choice.

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Leverage Data To Increase Relevance

Combine data from brand website, CRM and loyalty programs, and in-store purchases with contextual data triggers such as time, weather, and pollen to make your messages timely and relevant.

Use Consented First-Party Data

Deploy consented first-party data from CDPs and CRMs as well as recognized identity solutions such as LiveRamp's RampID and Unified ID 2.0.

Keep Customer Data With Your Brand’s Domain

Use Jivox IQiD First-Party Identity Graph to ensure compliance with privacy laws by keeping your customer data securely within your brand’s domain.

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Why Jivox Personalized Commerce Marketing

One big challenge in digital commerce marketing is figuring out how to bring relevant messaging and products of interest to each consumer who demonstrate purchase intent. Jivox’s Personalized Commerce Marketing offers a suite of capabilities to personalize your digital commerce marketing and drive sales. Here’s how:

Solutions & Challenges

Why Jivox Personalized Commerce Marketing

One big challenge in digital commerce marketing is figuring out how to bring relevant messaging and products of interest to each consumer who demonstrate purchase intent. Jivox’s Personalized Commerce Marketing offers a a suite of capabilities to personalize your digital commerce marketing and drive sales. Here’s how:

Challenges and Solutions
we can help

Increase Relevance. Drive Sales.

Jivox IQ’s Personalized Commerce Marketing enables global brands to message each consumer with relevance at every digital touchpoint– through the website, email, and paid ads. Increased relevance often translates into sales.

Customer Marketing Cycle

We used Jivox for real-time personalization and realized nearly a 30% increase in brand effectiveness or direct impact on sales volume. 


Marta
Piotrowska
Former Brand Director and Head of Media, Digital, CRM & eCommerce for Baby Care, at Pampers, Procter & Gamble

Success Stories

Pharmaceutical

A global pharmaceutical company improved advertising click through by 325% with Jivox IQ

CPG

A global CPG company saw the effectiveness of its eCommerce campaigns increase by 50% with Jivox IQ

Retail

One of the world’s largest diamond retailers saw an increase of 85% in eCommerce conversions with Jivox IQ

Retail

A global Fortune 500 retail company achieved an ROI of 340x with Jivox IQ

Integrate With Industry-Wide Digital Commerce Platforms

PERSONALIZED HEADLESS
COMMERCE MARKETING

PERSONALIZED SOCIAL
COMMERCE

GLOBAL e-TAILERS

Frequently Asked Questions

Personalization is particularly important for digital commerce marketing as every potential customer has their own level of intent, product interest and values that shape their perceived benefits of the product or service.

By personalizing digital commerce marketing, each customer should receive ad creative showcasing a selection of relevant products for their needs, that are readily available, and messaging that articulates the value proposition to them.

Jivox Personalized Commerce Marketing enables marketers to increase returns on commerce investment by: automating the creative production process, increasing engagement through more relevant ads, optimizing performance by serving the bestselling, in-stock products and providing industry-leading real-time analytics.

No, Jivox is not a digital commerce platform but rather a personalized commerce marketing solution. Digital commerce platforms would facilitate the transaction process, including hosting the product catalog, managing checkouts and payment processing. Jivox powers the personalized commerce marketing to drive engagement with the digital commerce platform and ultimately increase sales. Jivox can personalize digital commerce marketing across paid and owned media channels, leading up to the point of sale.

Jivox’s Personalized Commerce Marketing capabilities for example include: dynamic ad creative powered by product catalogs, digital commerce recommendation and purchase prediction algorithms and headless commerce for seamless checkout processes from ad to digital commerce platform.

In addition to broader benefits such as data-driven dynamic creative, powerful feed-based decisioning and ML-powered creative optimization; Jivox offers several capabilities that can specifically elevate brands’ ability to drive conversions on digital commerce platforms thanks in part to our partnerships with Shoppable, Amazon, Snowflake and more.

  • Recommendations & Purchase Predictions: In addition to optimizing creative to show the most effective combination of assets, Jivox can also make recommendations based on the products displayed in ads, can also showcase bestselling products and predict purchases based on user scoring and product ranking.
  • Headless Commerce: Enables seamless checkouts, directly from the ad experience; whereby a user lands on a custom branded dynamic landing page without the need to click-out to an external retailer site. Through our partnership with Shoppable, we are able to measure customer purchase activity and understand the impact of campaigns in real-time, to attribute credit across the marketing touchpoints.
  • High Performance Analytics: Jivox’s cloud-powered scalable analytics architecture can capture all consented user data surrounding creative assets shown, user engagement with the ads as well as conversion events. This is particularly relevant for digital commerce marketing where there are vast product ranges, volatility in product availability and many valuable insights to track on customer journeys through the digital commerce site in real-time.
  • Digital Commerce Attribution: Successful digital commerce marketing strategies combine multiple media channels and understand each channel’s role in facilitating conversions. Jivox’s Data Clean Room capabilities allow for controlled, collaborative and compliant attribution analytics, by stitching together data from multiple sources, including previously inaccessible walled gardens.

Currently, we work with e-tailers including:

  • Amazon
  • eBay
  • Walmart
  • Coupang
  • Target
  • Walgreens
  • Lazada
  • Rite-Aid
  • and More

Our enterprise architecture supports the integration of new capabilities seamlessly via APIs and partner integrations. We are always looking to expand our partner base and onboard more e-tailors or platforms. Our product and partnership teams can help determine your needs, advise on the current availability and make integrations happen.

Yes, Jivox supports custom feeds including offline feeds, CSV, XML, DAM format (ex: Bynder) and REST API feeds. These feeds can be integrated on an on-demand, scheduled or batch feed basis. Additionally, you can utilize your existing product feeds from Google Merchant Center (Google Shopping) or Facebook Product Catalogs.

Jivox can perform complex feed transformations such as combining or splitting columns, calculating discounts, resizing assets and more. These feeds can then be used to power ad variations to showcase different products, offers or availability.

Thanks to our partnership with Shoppable we are able to track the conversion data from a transaction once it happens on the branded custom landing page initiated by click-through on a Jivox personalized ad.

Whereas other solutions may redirect to an e-tailer and share limited data back to the brand, Jivox & Shoppable provide actionable real-time insights for conversions and enable more accurate attribution reporting.

In addition to this, the High Performance Analytics & Data Clean Room offered by Jivox enable Customer Journey Analytics and more expansive attribution analytics by combining Jivox campaign data with other consumer activity and information from other platforms.

Reach out to our team today to learn more about how you can start taking advantage of these features. Our team will be happy to schedule a demo and in-depth discussion of your goals, to see how Jivox can drive success for your brand through Personalized Commerce Marketing.

Learn More About Personalizing Digital Commerce Marketing

Webinar

How Brands are Driving
Direct-to-Consumer Sales

An Adweek webinar on how brands are driving DTC sales post-pandemic.

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Webinar

Three Keys to Personalize
eCommerce Marketing

Uncover the essential technologies that can enable brands to accelerate eCommerce marketing.

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DCO Case Study:
eCommerce for Sports Apparel

A Fortune 100 sports apparel company leverages Jivox to actualize significant cost savings.

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Ready To Take The Next Step?

Speak to our experts to understand how you can start personalizing your eCommerce campaigns.

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